Energy Trading & ERP (ETRM) · Oil & Gas
TIES is an energy trading, risk and ERP platform for the oil & gas sector. We gave it a complete UX overhaul: self-service onboarding, a clearer navigation, and dense data tables that are finally fast to read and act on.
TIES, by Trilogy Energy Solutions, is integrated software for the oil & gas sector. It runs energy trading, risk management (ETRM) and back-office ERP in one system. Its users — traders, risk managers, operations and finance teams — live in it all day, working with high-stakes, high-volume data.
ETRM and ERP tools are some of the densest software in B2B: huge data volumes, deep hierarchies, many roles, and no room for error. TIES had grown capable, and that capability had a cost.
New users couldn't get productive on their own. Every hire meant slow, hands-on training, and the support team spent its days explaining how the platform worked. The navigation had sprawled, so people lost track of where the work lived. And the trading and ERP tables held a lot of data with little wayfinding, which made them hard to read and act on quickly.
New users get productive on their own. The platform guides them through the system, so training is faster and lighter, and the support team gets its time back instead of walking every new hire through each step.
We replaced the sprawling structure with one sidebar per workspace, so people always know where they are and where the work lives.
We gave the trading and ERP tables breadcrumbs and shortcuts, so users can see where they are in the hierarchy and move fast without getting lost.
The result is a platform that explains itself. Workflows inside dense trading and ERP data are quicker and smoother. New users ramp up on their own, so onboarding no longer leans on the support team.
The Trilogy team reports stronger adoption and a product that's easier to grow.
