We help B2B teams stop churn, improve onboarding, and get back to growth.
Users land. Look around. Disappear.
If your SaaS loses users before they experience the value —
it’s not a marketing problem. It’s a retention problem.
Users land. Look around. Disappear.
The Warning Signs
6 red flags you're bleeding users
If you’re nodding to any of these — this is for you:
You’re pouring traffic,
but MRR is flat
Users sign up
and vanish
Nobody hits the
“aha moment”
Almost no one returns
after a week
Churn after first payment
is 30–50%
Renewals?
1 out of 10 at best
"They log in, click around, and disappear. It feels like
a bad blind date"
SaaS founder
The Diagnosis
What’s really pushing users away
We’ve seen this again and again:
No instant value
on arrival
on arrival
Overcomplicated, generic onboarding
No help when users
get stuck
get stuck
No tracking of drop-off points
Competitors deliver
value faster
Research shows
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80%
of users who don’t see value in the first 7 minutes never return
5%
retention lift can increase profits by 25–95% (Bain & Co.)
The Diagnosis
What’s really pushing users away
We’ve seen this again and again:
1
Research & UX Audit
We analyze your user data & find bottlenecks.
2
Prototyping & Testing
We analyze your user data & find bottlenecks.
3
UI Design & Handoff
We analyze your user data & find bottlenecks.
Real Results
We don’t do "pretty buttons".
We rebuild the experience so users reach value — fast.
12%
сhurn rate reduced from 28%
+40%
completed setup onboarding
+22%
upsells after 3 months
"We didn't realize so many users were dropping in the first
10 minutes. They fixed the flow — growth came back."
Product Owner
What happens after UX optimization
No code changes. No new funnels. Just UX. We find the bottlenecks and redesign the path to the “aha moment” — so users don’t just visit…They stay.
12%
сhurn rate reduced from 28%
12%
сhurn rate reduced from 28%
12%
сhurn rate reduced from 28%
Why You Can’t Ignore This
Strong retention = scalable growth
Without retention, your growth is leaking
Acquiring a new user costs 5x more
than retaining one
than retaining one
LTV < CAC?
No investor will back you
No investor will back you
Churned users don’t stay silent — they leave reviews
Who we are
Not freelancers. Not pixel pushers.
We work with founders in the US, UK, EU — helping products grow through behavioral UX, fast experimentation, and conversion-first thinking.
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Frequently Asked Questions
How much does it cost?
Is this for us?
Who are we working with?
Contact Us
Discovery Call
Schedule to discuss your project needs
Requirement Analysis
Review and discus internally
NDA Option
Sign for confidentiality
Project Estimation
Expect initial estimates in 3 days
Tell us how we can help
We’re here to tackle any questions or requests you throw our way! Let’s chat!
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